Terms of Service

Please read these terms carefully before using Bit Step's services.

Last Updated: December 2024

Effective Date: December 1, 2024

1. Acceptance of Terms

By accessing or using Bit Step's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.

These Terms apply to all users of our services, including customers, visitors, and others who access or use our platform.

2. Description of Services

Bit Step provides blockchain analytics and AML compliance solutions, including:

  • Cryptocurrency transaction tracing and analysis
  • AI-powered AML monitoring and detection
  • Regulatory compliance tools and reporting
  • Risk management and assessment services
  • API access and integration capabilities

3. User Accounts and Registration

Account Creation

To access certain features of our services, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your account credentials secure and confidential
  • Notify us immediately of any unauthorized use

Account Responsibility

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use Policy

Permitted Uses

You may use our services for legitimate business purposes related to cryptocurrency compliance and risk management.

Prohibited Uses

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Interfere with or disrupt our services or servers
  • Attempt to gain unauthorized access to our systems
  • Reverse engineer or attempt to extract source code
  • Use our services to harm, harass, or violate the rights of others
  • Share your account credentials with third parties

5. Payment Terms

Fees and Billing

Our services are provided on a subscription basis. You agree to pay all applicable fees as described in your service agreement.

Payment Processing

  • Fees are billed in advance on a recurring basis
  • All fees are non-refundable unless otherwise specified
  • We may suspend services for non-payment
  • Price changes will be communicated with 30 days notice

6. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

You retain ownership of your data, and we will only use it as necessary to provide our services and as described in our Privacy Policy.

7. Intellectual Property

Our Rights

Bit Step and its licensors own all rights, title, and interest in our services, including all intellectual property rights.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms.

8. Service Availability

We strive to maintain high service availability, but we do not guarantee uninterrupted access to our services.

  • We may perform maintenance that temporarily affects service availability
  • We are not liable for service interruptions beyond our reasonable control
  • We will provide reasonable notice of planned maintenance when possible

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIT STEP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Bit Step from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

11. Termination

Either party may terminate these Terms at any time:

  • You may cancel your account at any time
  • We may terminate your access for violation of these Terms
  • Termination does not relieve you of payment obligations
  • Certain provisions will survive termination

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of London, United Kingdom.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes and your continued use of our services constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms, please contact us:

Email: legal@pilottrace.info

Phone: +447451295562

Address:

Bit Step
10th Floor, Beaufort House, 15 St Botolph St
City of London, London EC3A 7QU
United Kingdom